Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Welcome to GiftLama.org, operated by GiftLama Education LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://giftlama.org.

This website is strictly for educational purposes and provides comprehensive information about gift cards across all major platforms including Amazon, Google Play, iTunes, Steam, and hundreds of other brands. We do not sell gift cards, process payments, or facilitate any gift card transactions. By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our educational newsletter and expert updates
• Submit a contact form, inquiry, or support request
• Request customer support or educational assistance
• Participate in surveys, feedback forms, or community discussions
• Create an account or user profile on our website
• Report security issues or scam attempts
• Apply for partnerships or media inquiries

The personal information we may collect includes:

• Name and contact information (email address, phone number)
• Business or postal mailing address
• Professional information (for partnership inquiries)
• Communication preferences and interests
• Any other information you choose to provide in communications

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and general geographic location data
• Browser type, version, and language settings
• Operating system and device information
• Referring website addresses and exit pages
• Pages viewed, time spent on pages, and click-through rates
• Date and time of visits and session duration
• Search terms used to find our website
• Device identifiers and mobile advertising IDs

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our website, provide personalized content, and analyze site usage. These technologies help us:

• Remember your preferences and settings
• Provide personalized content and recommendations
• Analyze website traffic and user behavior
• Improve our content and user experience
• Detect and prevent fraud or security issues

For more detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To Provide Educational Content: Deliver comprehensive gift card guides, safety tips, platform-specific information, and expert advice
• To Communicate With You: Respond to inquiries, provide customer support, send newsletters, and deliver requested information
• To Improve Our Services: Analyze usage patterns, understand user preferences, and enhance our educational resources
• To Ensure Security: Detect, prevent, and address fraud, abuse, security vulnerabilities, and violations of our terms
• To Comply With Legal Obligations: Meet regulatory requirements and respond to legal requests
• To Provide Personalized Experience: Customize content recommendations based on your interests and previous interactions
• To Conduct Research: Analyze trends in gift card usage, security threats, and consumer education needs

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, such as:

• Web hosting and content delivery networks
• Email marketing and communication platforms
• Analytics and website optimization services
• Customer support and help desk solutions
• Security and fraud prevention services

4.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate fraud, security breaches, or illegal activities
• Protect the personal safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request data portability where applicable
• Withdraw consent for processing based on consent

6.2 Communication Preferences

You can:

• Unsubscribe from our newsletters using the link in any email
• Update your communication preferences by contacting us
• Opt-out of non-essential communications

6.3 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The nature and purpose of the processing
• Legal and regulatory requirements
• The need to provide ongoing services
• Security and fraud prevention needs

10. Third-Party Links and Services

Our website may contain links to third-party websites, including official platforms like Amazon, Google Play, iTunes, and Steam. This Privacy Policy applies only to GiftLama.org. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

12. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 6 above.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes
• Providing prominent notices on our website

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

GiftLama Education LLC
Privacy Officer
2847 North Lincoln Avenue
Chicago, IL 60657
United States

Email: [email protected]
Phone: +1 (773) 555-0147
General Support: [email protected]

15. Governing Law

This Privacy Policy is governed by the laws of the State of Illinois and the United States, without regard to conflict of law principles.

16. Accessibility

We are committed to ensuring our Privacy Policy is accessible to all users. If you need this information in an alternative format, please contact us at the information provided above.

Last Updated: January 1, 2025

Effective Date: January 1, 2025