We're here to help! Whether you have questions about gift cards for any major brand, need clarification on our educational content, want to report security concerns, or provide feedback, we'd love to hear from you.
General Inquiries:
[email protected]
Security Reports:
[email protected]
We typically respond within 12-24 hours during business days.
Phone: +1 (312) 784-9256
Fax: +1 (312) 784-9257
Available during business hours for immediate assistance with urgent inquiries.
Headquarters:
5678 Michigan Plaza, Suite 890
Chicago, IL 60601
United States
In-person meetings by appointment only.
Monday - Friday: 8:00 AM - 7:00 PM CST
Saturday: 9:00 AM - 5:00 PM CST
Sunday: Closed
Emergency Support: Available 24/7 for urgent security-related inquiries
Response Times: Email responses within 12-24 hours, phone support immediate during business hours
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Thank you for your message! We will respond to you within 12-24 hours during business days.Questions about our guides for Amazon, Google Play, iTunes, Steam, and other platform gift cards. Requests for new content topics or clarifications on existing guides.
Report new scam tactics, fraudulent websites, or security vulnerabilities you've encountered. Help us keep our community safe with real-time threat intelligence.
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Educational institutions, consumer protection organizations, or legitimate businesses interested in collaboration for consumer education initiatives.
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Important Notice: As an educational resource, we cannot:
For platform-specific issues: Contact Amazon Customer Service, Google Play Support, Apple Support, Steam Support, or the respective platform's customer service directly.
Before contacting us, you may find answers to common questions in our comprehensive FAQ section or Help Center. These resources cover hundreds of topics across all major gift card platforms.
If you've been a victim of gift card fraud or encountered a scam, we can provide educational guidance, but you should also take immediate action:
For educational information about avoiding scams across all platforms, visit our Security Center.
Legal Name: GiftLama Education LLC
Business License: #IL-2024-GL7831
Business Type: Educational Information Services
Founded: 2025
Registration: Illinois Secretary of State
Stay updated with the latest gift card information, security alerts, and educational content:
We strive to provide timely, helpful responses to all inquiries:
Responses sent outside business hours will be addressed on the next business day. Emergency security-related inquiries receive 24/7 attention.
All inquiries are handled by trained specialists with expertise in gift card platforms and consumer protection. We maintain detailed records of common questions to continuously improve our educational content and ensure our guides remain current and comprehensive.
